Robo Dialing

Robo-Calling: Mike designed and operated an automated political campaign solicitation system used in presidential primaries and subsequent elections. This supported “get out the vote” and “voter engagement and volunteer efforts”. This system supported a peak-loading of 5,000 simultaneous calls to largely residential numbers. Slightly over 243 million calls were placed for the primaries. The consumer received an automated message to encourage election participation. An Interactive Voice Response system ask if they would like to volunteer or learn more about how to support the candidates. When they pressed the “yes” number, they were transferred to regional call centers and agent-populations who answered the consumer’s questions.